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Christoph Rumpel:
Make Your Chatbots GDPR Compliant
Apr 23, 2018 @ 09:07:20

With the GDPR (General Data Protection Regulation) deadline looming on the horizon, there's no better time to make your applications compliant. Christoph Rumpel, a development lead on the Laravel-based Botman chatbot software, as posted a guide to help you ensure your chatbots are compliant.

Only one month left until the GDPR will take effect and people are already freaking out. If you haven't made yourself familiar with this topic, you need to do it now! This article will give you a summary of what you need to know and provide you with steps to make your chatbots GDPR compliant.

His article starts with a brief definition of what GDPR is and what it impacts. He then goes through and lists out some of the key changes that will have to be made to be in compliance including:

  • Increased Territorial Scope
  • Consent
  • Process Personal Data
  • Documentation

With those basics out of the way, he gets into the application of them in chatbot software. To make it easier he's come up with a listing of eleven questions to ask or steps to take to get you closer to compliance. For each he briefly describes it and provides some screenshots of the output from the bot that would be compliant.

tagged: chatbot gdpr compliance personal data regulation europe

Link: https://christoph-rumpel.com/2018/04/make-your-chatbots-gdpr-compliant