Just a quick note from over on PHPEverywhere this morning about submitting and asking for help on open source projects (like PHP):

[...] the person on the other side is probably a volunteer - he's doing a favour for you, so making demands won't help your cause. Actually, the fact that you don't buy PHP gives us all the freedom in the world to be rude and unhelpful. Compare the result of all this with you having submitted a bug report to Microsoft. They would have politely ignored you. We rudely solved your problem within 24 hours. Which would you rather have? You are in no position to complain here and I would advise you to stop flaming the hands that feed you.
(quote from http://bugs.php.net/bug.php?id=23764)

Something good to think about here that I think a lot of people/programmers take for granted, especially when they think of PHP as a "high level corporate tool" instead of the "open source resource" to really is...