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Blue Parabola Blog:
Magento Feature Analysis Series, Part 6 Customer Service Offering
September 02, 2009 @ 07:58:39

Matthew Turland has posted the sixth part of his series taking a detailed look at the features of the popular Magento e-commerce platform on the Blue Parabola blog today.

In this new article he covers:

  • Contact Us Form
  • Feature-Rich Customer Accounts
  • Order History with Status Updates
  • Order Tracking from Account
  • Forgot Password E-mail
  • Order and Account Update E-mails
  • Customizable Order E-mails
  • Create and Edit Orders from the Admin Panel

Each item on the list comes with its own description and definition (as well as a few links to other resources where applicable).

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