It's very convenient for users to be able to communicate with web applications (or businesses) via email, but it's not always easy for the employees of the company to respond. Some of the email requests could be complex, and others could be simple but occur very frequently. So it's a real advantage when we can write scripts to respond to user emails for us.

The tutorial sets up a basic structure for you to work from including places for the addresses and extra headers for the response. You can also download the code to have it to follow along with (or play around with yourself).

While working with the eZ Mail component, for sending some emails comfortably, I noticed some issue with my Qmail installation. With some email accounts that received the emails, the headers were broken and had double line break characters, so the complete email was broken. That (weirdly) happened only with some servers (e.g. Gmail), while my own server handeled the emails gracefully.

He discovers that the issue lies on Qmail's side, where the sendmail wrapper for it looks for a "\n" instead of a "\r\n" line PHP sends at the end of a line. Thankfully, it's an easy fix with the eZ Mail component: [php] [/php] Check out this page for more information on this functionality.